ENGLISH 25Symptom RemedyCD/USB/iPod“NA FILE” Make sure the disc contains supported audio files.( 27)“NO DISC” Insert a playable disc into the loading slot.“TOC ERROR” Make sure the disc is clean and inserted properly.“PLEASE EJECT” Reset the unit. If this does not solve the problem, consultyour nearest service center.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“UNSUPPORTED DEVICE” • Check whether the connected device is compatible withthis unit and ensure the file systems are in supportedformats. ( 27)• Reattach the device.“UNRESPONSIVE DEVICE” Make sure the device is not malfunction and reattach thedevice.“USB HUB IS NOTSUPPORTED”This unit cannot support a USB device connected via aUSB hub.• The source does notchange to “USB” whenyou connect a USBdevice while listeningto another source.• “USB ERROR” appearsThe USB port is drawing more power than the design limit.Turn the power off and unplug the USB device. Then, turnon the power and reattach the USB device. If this does notsolve the problem, turn the power off and on (or reset theunit) before replacing with another USB device.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.Symptom RemedyANDROID• Sound cannot be heardduring playback.• Sound output only fromthe Android device.• Reconnect the Android device.• If in [HAND MODE], launch any media playerapplication on the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connectedAndroid device is unable to route the audio signal tounit. ( 28)Cannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installed onthe Android device. ( 8)• Reconnect the Android device and select theappropriate control mode.• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 28)“NO DEVICE” or “READING”keeps flashing.• Switch off the developer options on the Androiddevice.• Reconnect the Android device.• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 28)Playback is intermittent orsound skips.Turn off the power saving mode on the Android device.“ANDROID ERROR”/“NA DEVICE”• Reconnect the Android device.• Restart the Android device.TROUBLESHOOTING