20TROUBLESHOOTINGSymptom RemedyGeneralSound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“MISWIRING CHECK WIRINGTHEN PWR ON” appears.Turn the power off, then check to be sure theterminals of the speaker wires are insulatedproperly. Turn the power on again.“PROTECTING SENDSERVICE” appears.Send the unit to the nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown onthe display is incorrect.Clean the connectors. ( 2)The unit does not workat all.Reset the unit. ( 3)Digital RadioDAB reception is poor. Make sure [ON] is selected for [DAB ANT POWER].( 4)“DAB ANT ERR” Check the DAB antenna. If a passive antenna(without a booster) is used, set [DAB ANT POWER]to [OFF]. ( 4)“RELATED SERV FOUND” • Press the volume knob to activate Soft-Link. ( 6)• Press to cancel.AnalogRadio • Radio reception is poor.• Static noise whilelistening to the radio.• Connect the antenna firmly.• Pull the antenna out all the way.CD / USB /iPod Disc cannot be ejected. Press and hold M to forcibly eject the disc. Be carefulnot to drop the disc when it is ejected. If this doesnot solve the problem, reset the unit. ( 3)Noise is generated. Skip to another track or change the disc.Symptom RemedyCD / USB / iPodTracks do not play backas you intended themto play.Playback order is determined when files are recorded.“READING” keepsflashing.Do not use too many hierarchical levels or folders.Elapsed playing time isnot correct.This is caused by how the tracks are recorded.Correct characters arenot displayed (e.g.album name).This unit can only display uppercase letters, numbers, anda limited number of symbols. Uppercase Cyrillic letters canalso be displayed if [РУССКИЙ] is selected. ( 4)“NA FILE” Make sure the disc contains supported audio files. ( 19)“NO DISC” Insert a playable disc into the loading slot.“TOC ERROR” Make sure the disc is clean and inserted properly.“PLEASE EJECT” Reset the unit. If this does not solve the problem, consultyour nearest service center.“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check the connections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.