32TROUBLESHOOTINGSymptom RemedyBluetooth®Voice calling method isnot successful.• Use voice calling method in a more quiet environment.• Reduce the distance from the microphone when you speak thename.• Make sure the same voice as the registered voice tag is used.Sound is beinginterrupted or skippedduring playback of aBluetooth audio player.• Reduce the distance between the unit and the Bluetooth audioplayer.• Turn off, then turn on the unit and try to connect again.• Other Bluetooth devices might be trying to connect to the unit.The connected Bluetoothaudio player cannot becontrolled.• Check whether the connected Bluetooth audio player supportsAudio/Video Remote Control Profile (AVRCP). (Refer to theinstructions of your audio player.)• Disconnect and connect the Bluetooth player again.“DEVICE FULL” The number of registered devices has reached its limit. Retry afterdeleting an unnecessary device. ( 21, DEVICE DELETE)“N/A VOICE TAG” Make sure the same voice as the registered voice tag is used.“NOT SUPPORT” The connected phone does not support Voice Recognition feature orphonebook transfer.“NO ENTRY”/“NO PAIR” There is no registered device connected/found via Bluetooth.“ERROR” Try the operation again. If “ERROR” appears again, check if thedevice supports the function you have tried.“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.“HF ERROR XX”/“BT ERROR”Reset the unit and try the operation again. If this does not solve theproblem, consult your nearest service center.“SWITCHING NG” The connected phones might not support phone switching feature.MaintenanceCleaning the unitWipe off dirt on the faceplate with a dry silicone or soft cloth.Cleaning the connectorDetach the faceplate and clean theconnector gently with a cotton swab, beingcareful not to damage the connector.Handling discs• Do not touch the recording surface of the disc.• Do not stick tape etc. on the disc, or use a disc with tape stuck on it.• Do not use any accessories for the disc.• Clean from the center of the disc and move outward.• Clean the disc with a dry silicone or soft cloth. Do not use any solvents.• When removing discs from this unit, pull them out horizontally.• Remove burrs from the center hole and disc edge before inserting a disc.More informationFor: – Latest firmware updates and latest compatible item list– KENWOOD original application– Any other latest informationVisit .General• This unit can only play the following CDs:• For detailed information and notes about the playable audio files, visit.Connector (on the reverseside of the faceplate)REFERENCESENGLISH