84 | KIV-BT901/ KIV-701Troubleshooting GuideThe messages shown below display yoursystems condition.TOC Error: • No disc has been loaded in the discmagazine.• The CD is quite dirty. The CD is upside-down. The CD is scratched a lot.Error 05: The disc is unreadable.Error 77: The unit is malfunctioning for some reason. Press the reset button on the unit. If the“Error 77” code does not disappear, consultyour nearest service center.Error 99: Something is wrong with the disc magazine.Or the unit is malfunctioning for some reason. Check the disc magazine. And then pressthe reset button on the unit. If the “Error99” code does not disappear, consult yournearest service center.Protect (Blink): The speaker wire has a short-circuit ortouches the chassis of the vehicle, and thenthe protection function is activated. Wire or insulate the speaker cable properlyand press the reset button. If the “Protect”code does not disappear, consult yournearest service center.Unsupported File:An Audio file is played with a format that thisunit can’t support.Copy Protection:A copy-protected file is played.Read Error: The file system of the connected USB deviceis broken. Copy the files and folders for the USBdevice again. If the error message is stilldisplayed, initialize the USB device or useother USB devices.No Device: The USB device is selected as a sourcealthough no USB device is connected. Change the source to any source otherthan USB. Connect an USB device, andchange the source to USB again.N/A Device: • An unsupported USB device is connected.• Connection to the iPod has failed. Check that the connected iPod is an iPodthat is supported. See can be connected to this unit> (page 70) forinformation on supported iPods.No Media File/Error 15:• The connected USB device contains noplayable audio file.• Media was played that does not have datarecorded that the unit can play.USB ERROR: Some trouble may have occurred to theconnected USB device. Remove the USB device, then cycle thepower switch to ON. If the same display isrepeated, use another USB device.iPod Error: Connection to the iPod has failed. Remove the USB device and thenreconnect it. Reset the iPod.USB REMOVE (Blink):The Remove mode has been selected for theUSB device/iPod. You can remove the USBdevice/iPod safely.Over Capacity: Recording or copying was canceled becauseinternal memory space ran out while copyingfrom USB device. Delete unnecessary files and record orcopy once more.Copy Error: • An incompatible digital audio player wasused.• Cannot copy because the USB device is notfirmly inserted.Delete Error:Format Error: Abnormal condition detected while deletingor formatting. Repeat the operation once more. This maytake some time. If the message recurs,contact your nearest Kenwood dealer.Can’t Download:Download Error:This unit does not work properly for somereason. Press the reset button to download itagain. If this error is still displayed, consulta local Kenwood dealer. Try all over again from the start. If this erroris still displayed, consult a local Kenwooddealer.Writing Error: Writing failed while the file was downloaded. Try the downloading again.Tuner/ SIRIUS/ XM/ HD Radio receptionMemory Full: The TAG Memory of HD Radio receiver orRadio Data System is full.iPod Full: The iPod Memory is full.No TAG Function:iPod which does not support the TAGMemory is connected.N/A Channels: No receivable channel and category.No Access: The procedure preset with mixed presetmemory function cannot be available.The preset content may not be recalleddepending on the selected band or source.