Kenwood KRC-PS978R Instruction Manual

— 45 —Troubleshooting GuideSOLUTIONPOSSIBLE CAUSEPROBLEMThe TEL mute function doesnot work.The TEL mute cable is not connected properly. Connect the cable correctly, referring to the section on"Connecting Cables to Terminals".The TEL mute function turnson even though the TEL mutecable is not connected.The TEL mute cable is touching a metal part of the car. Pull the TEL mute cable away from the metal part ofthe car.CD/External disc control modeSOLUTIONPOSSIBLE CAUSEPROBLEMThe computer chip in the unit is not functioning normally. Press the reset button on the unit (see page 4).The disc control mode cannotbe selected.No cable has been connected to the disc changer inputterminal on the unit.Connect the cable to the disc changer input terminal onthe unit.The specified disc does notplay, but another one playsinstead.The specified CD is very dirty. Clean the CD.The CD is upside-down. Load the CD with the labelled side up.The disc is loaded in a different slot from that specified. Eject the disc magazine and check the number for thespecified disc.The disc is severely scratched. Try another disc instead.The sound skips. Something is touching the disc changer. Remove whatever is touching it.The CD is scratched or dirty. If skipping happens at the same place when the car isstopped, something is wrong with the CD. Clean the CD.The display shows that thechanger is being played, but nosound can be heard.The specified track does notplay.Random play or magazine random play has beenselected.Turn off the random play or magazine random playfunction.If the following situations, consult your nearest service centre:• Even though the disc changer is connected, the Disc Changer Mode is not on, with "AUX" showing in the display during the Changer Mode.• Even though no device (KCA-S210A, CA-C1AX, KDC-CPS85, KDC-CX85, KDC-CPS82 or KDC-CX82) is connected, the AUX Mode is entered when switching modes.Track repeat, disc repeat, trackscan, disc scan, random play,and magazine random playstart by themselves.The setting is not cancelled. The settings for these functions remain on until thesetting to off or the disc ejected, even if the power isturned off or the source changed.The faceplate does not open orclose.The faceplate is incorrectly attached.a Reattach the faceplate correctly, See the section on"Rremoving the Faceplate".(page.10)

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