LaCie SAFE User Manual

Also see for SAFE Mobile Hard Drive: User manual User manual Quick install guide Manual Manual 

Contents

LaCie SAFE User Manual Manual pdf 43 page image

LaCie rugged SAFE • Design by neil Poulton Frequently Asked Questions (FAQ)User Manual page 437. Frequently Asked Questions (FAQ)Question AnswerWhat operating system can I use for theLaCie Rugged Safe?The LaCie Rugged Safe works with the latest versions of Windows XP, Windows Vista, andWindows 7; as well as the latest versions of Mac OS 10.5 and 10.6.How many fingerprints can be regis-tered?Up to ten fingerprints can be registered.How many users can have access to aRugged Safe drive?A maximum of ten users can have access to a single Rugged Safe, including at least one ad-ministrator. More than one user may be granted administration privileges. LaCie recommendsa minimum of two administrators since one person is rarely available all the time.What should I do if the Rugged Safedrive remains locked after swiping myfinger?✦ Confirm that you are swiping your finger in the right direction (the front of the drive shouldbe facing you) and that you are touching the sensor for at least one second but no morethan five seconds.✦ Be sure to wait a few seconds after connecting the LaCie Rugged Safe to your computer.✦ Check with the administrator to make sure that you are registered and that you are usingthe correct finger.✦ Try cleaning the sensor with a dry, soft cloth or disconnecting and reconnecting the USB2.0 or FireWire 800 cable.If the problem persists, consult section 8.2. Troubleshooting the Fingerprint Sensor for moresuggestions.How can an administrator be changed? An administrator can be changed on the LaCie Safe Manager Administration page (5.2. Man-age Your Rugged Safe).How can the authorized users bechanged?Only users with administration privileges can add or remove users.Should I keep a backup of the datastored on the Rugged Safe?LaCie recommends at least one backup of your data. To facilitate backups, the drive comeswith Intego for Mac and Genie for Windows.Do I need to install LaCie Safe Manageron all the computers that will share theRugged Safe?No, the Rugged Safe does not require any special software to run on multiple computers. Justconnect the Rugged Safe drive to the computer following the instructions in section 3. Connect-ing Your LaCie Rugged Safe and an authorized user can swipe his finger over the sensor to ac-cess the drive. The drive will not appear in My Computer/Computer (Windows) or the desktop(Mac) until an authorized user has swiped his finger.Can users change their profiles or re-move other users?Only users with administration privileges can add or remove users and change user profiles.Users without administration rights may modify their fingerprint(s) and password.Are my fingerprints stored on the RuggedSafe?The data for recognizing fingerprints is encrypted and stored locally on the drive. This datacannot be copied and/or corrupted.Can I open the case on the RuggedSafe?Removing the Rugged Safe casing will void the product warranty.continued on the next page>>