72APPENDIX DREPAIR AND RETURN POLICIESIf the product has a mal-function, please call Laversab’s customer service department:(281) 325-8300 or fax (281) 325-8399 or e-mail aservice@laversab.com for assistance. Pleasebe prepared to provide the serial number of the unit and nature of the mal-function. Itmay be possible to rectify certain mal-functions without returning the product.If it is necessary to return the product for repair, or if the product needs to be sent in forroutine calibration, a Return Material Authorization (RMA) number must be obtainedfrom Laversab and must be noted on the shipping documents. The shipping documentsmust also include the following:a. Your company name and return shipping addressb. Telephone number and contact personc. Full description of any problems with the productd. Return shipping instructions along with your shipping account numberPlease ensure that the product is packed in a suitable shipping carton with adequate foam-packing. If a suitable foam-packed shipping carton is not available, please contactLaversab to arrange for suitable packing materials. Laversab will not be responsible fordamage to the product due to improper or inadequate packaging.!!! WARNING !!!If a product is shipped without adequate packaging, ALL WARRANTIES will be VOID !!Ship product to:LAVERSAB, INC.505 GILLINGHAM LANE.SUGAR LAND, TX 77478USA