71The following information is provided so that if you need support for your MagellaneXplorist in North America, you can direct your questions/comments to the properperson at Thales Navigation.Customers in North America, Central America, South America, Asia, and SouthPacific regions.Technical SupportIf you need technical assistance, "how-to" help, or an answer to a technical questionabout the functionality of your Magellan product, please contact us on the Internet atwww.magellangps.com or you may reach technical support by fax or phone.Our technical support phone representatives are available Monday through Friday,6:00 a.m. to 5:00 p.m. P.S.T/P.D.T.Telephone: 800-707-9971 or +1 909-394-5000 (Outside North America).You may also reach technical support by fax: +1 909-394-7050 [Attn: Tech.Support].E-mail: magellansupport@thalesnavigation.comWarranty ServiceTo obtain warranty service on your eXplorist, you must contact us for a returnauthorization prior to shipment of product. Packages arriving at our dock without anRMA (Return Merchandise Authorization) may be refused. To obtain an RMA, simplycontact our technical support group at:Tel: 800-707-9971 or 909-394-5000Fax: 909-394-7050 [Attn: Tech. Support]E-mail: magellansupport@thalesnavigation.comContacting Magellan Support
