Magnavox MBP5120F Owner's Manual

Also see for MBP5120/F7: Quick start guide Specifications

43OTHERSTroubleshootingIf the unit does not perform properly when operated as instructed in this manual, check the unit,consulting the following checklist.Problem SolutionNo power. - Check if the AC cord is properly connected.- Unplug the AC cord once, and wait for 5-10 seconds and then plug itin again.No sound or picture. - Check if the connected TV is turned on.- Check if the connections are made securely and correctly.- Check whether the connected TV or other device supports HDCP. (Thisunit will not output a video signal unless the other device supportsHDCP.)- Check whether the output format of this unit (HDMI FORMAT) matchesthe supported input format of other connected device.No audio / video signal on thedisplay device via HDMI cable. - If the unit is connected to the unauthorized display device with anHDMI cable, the audio / video signal may not be output.- Perform an HDMI cable hotplug, wherein you disconnect the HDMIcable from the TV and this unit and then reconnect it to both thedevices while they are powered on.- Ensure that your HDMI cable is certified.Distorted picture. - Sometimes a small amount of picture distortion may appear. This isnot a malfunction.- Connect this unit directly to the TV. If the audio / video cables areconnected to a VCR, pictures may be distorted due to the copy rightprotection system.Completely distorted pictureor black / white picture withBD / DVD.- Make sure the disc is compatible with this unit.No sound or distorted sound. - Adjust the volume.- Check if speakers are connected correctly.- Check the HDMI connections.- Check the settings in “Audio” menu.Picture freezes momentarilyduring playback. - Check the disc for fingerprints / scratches and clean with a soft clothwiping from center to edge.- Clean the disc.Disc cannot be played back. - Clean the disc.- Ensure the disc label is facing up.- Check if the disc is defective by trying another disc.- Cancel the ratings control or change the control level.- Insert a correct disc that can be played back on this unit.SD Memory Card cannot beread. - The format of the card does not match that accepted by this unit orthe card is not compatible.No return to start-up screenwhen disc is removed. - Reset this unit by turning it off, then on again.The unit does not respond tothe remote control. - Aim the remote control directly at infrared sensor window on the frontpanel.- Reduce the distance to infrared sensor window.- Replace the batteries in the remote control.- Re-insert the batteries with their polarities (+ / - signs) as indicated.Buttons do not work or theunit stops responding. - To completely reset the unit, press and hold [y STANDBY/ON] on thefront panel for 10 seconds to shut down the unit or unplug the ACcord from the AC outlet for 5-10 seconds.The unit does not respond tosome operating commandsduring playback.- Operations may not be permitted by the disc. Refer to the instructionsof the disc.