Operation Manual touchTymp MI 24 and MI 34 Version8107420 Rev. 6 18 03/09/2018In case of re-use of the single-use equipment youenhance the risk of cross contamination!MAICO strongly recommends to use Sanibel eartips only. In case you want to purchasefurther disposables, please contact MAICO or your local distributor.3.5 Components/Replacement PartsSome reusable components are subject to wear with use over time. MAICOrecommends that you keep theses replacement parts available (as appropriate for yourtouchTymp device configuration).3.6 TroubleshootingTable 2 TroubleshootingProblem Reason SuggestionNo start ofmeasurementProbe Make sure the probe is connected to the backof the device correctly and the brackets areclosed. Otherwise, follow the suggestions inProbe tip.No start ofmeasurementProbe tip 1. Clean the probe tip as described in themanual. If the system still does not runproceed with step 2.2. Use a new probe tip. If the system stilldoes not run proceed with step.3. Change the complete probe and check ifthe system is running.Screen isfrozenHold the Front key button for 10 seconds inorder to shut-off the device. Restart.Probe lightstays whiteTurn off the device. Confirm/reconnect theprobe before restarting.Transfer toPC notpossibleConnection to PC Make sure the USB/PC-connection isestablished, the PC module is opened and thedevice and the connection icon is displayedgreen. If the connection icon is not displayedgreen, check if the right device is selected in theSoftware Module (see Operation Manual of theSoftware Module).Buttons aregreyed outNo licenseMissing transducercalibrationCombinations ofsettings not allowedPurchase license if wanted.Calibrate transducer.Verify settings are correct.NOTE: If there are any problems that you cannot solve yourself, please, contact yourcustomer service. It will be helpful to use the function Export error log (see section 5.6.17)to send the customer service the data needed for solving the problem.WARNING