5-4 Solving System Problems System shuts off instead of going into sleep mode.You pressed and held in the power/sleep button for more than fourseconds. For sleep mode, press in the button and immediately release. System does not shut off after pressing the power/sleep button.You might not have pressed and held in the power/sleep button longenough. Press in the button and hold for four seconds or more beforereleasing. System password forgotten.Clear the password and reset it. To clear the password, see “SystemBoard Jumper Settings” in Chapter 3. To reset the password, see“Security Menu” in Chapter 3.Diskette Drive ProblemsCheck the following problems to see the possible cause and solution. Diskette won’t load.Check that a diskette is not in the drive.Check that the diskette is being loaded correctly.Check that the system power lamp is on and that the power-on screenappears.Check that the diskette is formatted. If not, format it. See youroperating system documentation.Check that the diskette size is 1.44 MB.If the diskette drive busy lamp does not light when you load thediskette, try a different diskette. If this loads, the problem is in thesoftware. Non-System Disk or Disk Error message displayed.If you are trying to boot from the diskette drive, insert a diskette withsystem files into drive A.If a bootable diskette does not boot, use the BIOS Setup Utility toverify that the initial boot parameter is set to diskette drive A and not ahard drive.