Section 2: Customizing FeaturesDS1000/2000 Quick Setup Guide Section 2: Customizing Features ◆ 2-52Caller ID Caller ID automatically displays the phone number and optional name for incoming trunk calls.Caller ID allows a display keyset to show an incoming caller’s telephone number (called Directory Number orDN) and optional name. Caller ID supports the telco’s Called Number Identification (CNI) and Called Num-ber Delivery (CND) service, when available. These services provide the Caller ID information (i.e. messages)between the first and second ring burst of an incoming call. By default, Caller ID is disabled.Caller ID provides the following features:Single and Multiple Message Format CompatibilityThere are two types of Caller ID message formats currently available: Single Data Message Format (SDMF)and Multiple Data Message Format (MDMF). With Single Message Data Format, the telco sends only thecaller’s phone number (DN). The DN can be up to 10 digits long. In Multiple Data Message Format, the telcosends the DN and the caller’s name. The DN for this format can be up to 15 digits long and the name providedcan consist of up to 15 ASCII characters. If no DN is received, no number or error message displays.Caller ID LoggingCaller ID Logging stores a record of the caller’s number and name (if provided by the telco) for each outsidecall that rings an extension. This allows an extension user to easily review and redial their calls. The systemcan log records directly to an extension or to one of 8 Caller ID Logging Groups. All extensions in the sameLogging Group share the same Caller ID records. Each extension or Logging Group can store up to 99 CallerID records. DS2000 stores up to 1000 Caller ID records (allocated among all extensions and LoggingGroups). DS1000 stores up to 500 records. By default in DS1000, all keyset extensions (300-315) are inCaller ID Logging Group 1. By default in DS2000, extensions 300-315 are set up for personal logging andcan log up to 10 calls each. Logging is disabled at all other extensions.Caller ID Integration with Voice MailCaller ID fully integrates with IntraMail, UltraMail, and NVM-Series Voice Mail systems. This enablesVoice Mail features such as Make Call with Caller ID. Make Call allows the Voice Mail subscriber to returna call to someone who left them a message without knowing the calling party’s phone number. By default,Caller ID Integration with Voice Mail is enabled.Second Call Caller ID (Extension Level Call Waiting Caller ID)While a display keyset user is busy on a call, the system can show the Caller ID information for a waitingcall. If the busy extension is programmed to receive Camp On tones or Off-Hook Ringing from the waitingcall, the system will send the Caller ID data to the busy telephone’s display. If the busy extension does notreceive Camp On tones or Off-Hook Ringing, it will also not receive the waiting call’s Caller ID. (Note thatCaller ID data from a Camp On is displayed only once, corresponding to the single Camp On beep.) Bydefault, this option is enabled. This is an internal system feature and does not use the telco’s Call WaitingCaller ID.Third Party Caller ID CheckThird Party Caller ID Check allows a keyset user to display the Caller ID data for another trunk. The trunkthat the user checks can be ringing or busy. By default, this option is disabled.Caller ID Display SeparatorAn extension’s display can optionally show a calling party number separator. The separator is a dash afterthe area code and after the local exchange on a 7 or 10 digit number. By default, this option is enabled.Notes:● Caller ID is built in. In DS2000, be sure to use ATRU PCBs P/N 80010B and P/N 80011B or higher.● Caller ID is not available at 2-OPX ports.● Caller ID is available at single line extensions (if enabled in programming).ProgrammingThere are 4 steps to setting up Caller ID:● Part I: Enable/disable Caller ID trunk options:- Caller ID for each trunk (disabled by default).- Caller ID Integration with Voice Mail (enabled by default).