DSX Product Description IntraMail Features ◆ 123IntraMailFeaturesNext Call Routing MailboxThe Next Call Routing Mailbox provides callers with additional dialing options while listening to a Sub-scriber Mailbox recorded or default greeting. It also provides additional dialing options to callers routed toan Announcement Mailbox. Next Call Routing Mailbox lets the caller choose how IntraMail should handletheir call. For example, if an Automated Attendant caller dials a subscriber’s extension and hears the greet-ing, Next Call Routing Mailbox (if programmed) allows them to dial other options instead of hanging up.Subscriber Mailbox OptionsThe following chart shows the additional dialing options a caller may have while listening to a SubscriberMailbox recorded or default greeting. The digits the caller can dial depends on the setting of the Next CallRouting Mailbox and Dialing Option options. For an explanation of the options a caller can dial whilerecording, see Record and Send a Message (page 128).Provides callers with additional dialing options after they leave a message in an extension’smailbox (depending on the setting of the Next Call Routing Mailbox Dial Mode).Dialing Options While Listening to a Subscriber Mailbox GreetingNext CallRouting Mailbox Dialing Option DigitDialedActionOutside Call Intercom CallUndefined No 0 Caller hears, “That is an invalid entry,” and thegreeting repeats.1-9# IntraMail hangs up.* Caller skips greeting and can immediately startrecording.1-16 (valid CallRouting Mailbox)No 0 Caller follows 0 actionin Next Call RoutingMailbox.Caller hears, “That isan invalid entry,” andthe greeting repeats.1-9 Caller hears, “That is an invalid entry,” and thegreeting repeats.# Caller routes to theNext Call RoutingMailbox and hears itsInstruction Menu.IntraMail hangs up.* Caller skips greeting and can immediately startrecording.1-16 (valid CallRouting Mailbox)Yes 0 Caller follows key’saction in Next CallRouting Mailbox.Caller hears, “That isan invalid entry,” andthe greeting repeats.1-9# Caller routes to theNext Call RoutingMailbox and hears itsInstruction Menu.IntraMail hangs up.* Caller skips greeting and can immediately startrecording.
