NEC DT820 User Manual
Also see for Univerge DT820: Quick install guideQuick reference guideReference sheetUser guideQuick user guide
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Contents
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108Note: If you hear “stutter” dial tone after dial thenumber, ARS is requesting that you enter anAutomatic Route Selection AuthorizationCode.Automatic Call Distribution (ACD)Agent Log InTo log in:1. Press the ACD LOG IN/LOG OUT key (ServiceCode 752: *10).-OR-Press the Speaker key and dial the Log In ServiceCode (Default *5).2. Dial the log in code (up to 20 digits).Note: This step is not required if the ID code isdisabled.Display before Agent loginDisplay after Agent loginAgent Log Out DisplayAIC Agent Log InTo log in:1. Press the ACD LOG IN/LOG OUT key (ServiceCode 752: *10).-OR-Press the Speaker key and dial the AIC Log Inservice code – not assigned at default.2. Dial the log in code (up to 20 digits).Note: This step is not required if the ID code isdisabled.3. Dial the Agent Identity Code (AIC – up to fourdigits).Note: The ACD LOG IN/LOG OUT key lights.12345678 STA 12345678WAIT ACD LOGIN G:01List Dir VMsg 12345678 STA 12345678GROUP No: 01(1:Yes; 0:No)ACD LOGOUT?INPUT AICList Dir VMsg |
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