5-2 TroubleshootingSYSTEM REPAIRIf the system cannot be operated by some reason, use Recovery Console to restore the system.However, this method is only recommended to users or administrators who have good knowledge ofthe system.When you have restored a damaged file by using Recovery Console, always update the system asdescribed later in this chapter.IMPORTANT: If hard disks cannot be recognized, the system cannot be repaired.PreparationYou need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to starup the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER”ready before starting the Recovery Console.If you do not have a computer that runs Windows Server 2003, Windows2000/NT or Windows 95/98/Me.Follow the steps below to create a “Windows Server 2003 OEM-DISK for NECEXPRESSBUILDER”:1. Prepare a 3.5-inch floppy disk.2. Power on the peripherals and then NEC Express5800/ft series.3. Modify the BIOS settings.Select [Advanced] → [Monitoring Configuration] and “Disable” the settings of [BootMonitoring]. For more information, see “SWITCHING BOOT MONITORINGFUNCTION ~CHANGING BIOS SETTINGS~” in Chapter 3.4. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of the server.5. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NEC Express5800/ft series toreboot it.The system will start up from the CD-ROM to start NEC EXPRESSBUILDER.6. From [Tools] menu, select [Create Support Disk].7. From [Create Support Disk] menu, select [Windows Server 2003 OEM-DISK for NECEXPRESSBUILDER].8. Follow the instructions on the screen to insert the floppy disk.Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER will be created on thefloppy disk. Write-protect and place a label on the disk and keep it in a safe place.