8-22 TroubleshootingProblems with Master Control MenuThe master control menu fails to appear:T Is your system Windows NT 4.0 or later, or Windows 95 or later?→ The CD-ROM Autorun feature is supported by Windows NT 4.0 and Windows 95.The older versions do not automatically start from the CD-ROM.T Is Shift pressed?→ Setting the CD-ROM with Shift pressed down cancels the Autorun feature.T Is the system in the proper state?→ The menu may not appear depending on the system registry setting or the timingto set the CD-ROM. In such a case, start the Explorer and run \MC\1ST.EXE inthe CD-ROM.Collecting Event LogThis section describes on how to collect the log of various events that occurred on the server.IMPORTANT: If STOP error, system error, or stall occurred, followthe procedure below after restarting the system.1. Click [Management Tool] → [Event Viewer] from the Control Panel.2. Select the type of the log to collect.On [Application Log], the events related to the running application is archived. On[Security Log], the events related to the security is archived. On [System Log], theevents occurred at the item which configures Windows system is archived.3. Click [Save as...] in the [Run] menu.4. Input the file name of archived log in the [File Name] box.5. Select the type of the log file you want to save in the [File Type] list box and click [OK].For more information, refer to Windows Online Help.
