8-24 TroubleshootingCollecting Dr. Watson Diagnostic InformationDr. Watson collects diagnostic information related to application errors. The location to save theinformation can be specified as you like. For more information, refer to Chapter 5.Memory DumpIf an error occurs, the dump file should be saved to acquire necessary information.If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on thelabel. You can specify the location to save the diagnostic information as you like. For moreinformation, refer to "Specifying Memory Dump (Debug Information (refer to Chapter 5 fordetail)".IMPORTANT: Consult with your sales agent before dumping the memory.Dumping the memory while the server is in the successful operationmay affect the system operation. Restarting the system due to an error may display a messageindicating insufficient virtual memory. Ignore this message andproceed. Restarting the system may result in dumping improperdata.
