4-10 24-Hour Information ServicesNECCSD TECHNICAL SUPPORT SERVICESNECCSD also offers direct technical support through itsTechnical Support Center. (NECCSD technical support isfor U.S. and Canadian customers only; internationalcustomers should check with their sales provider.)Direct assistance is available 24 hours a day, 7 days aweek. Call the NECCSD Technical Support Center, tollfree, at 1-800-632-4565 (U.S. and Canada only) for thefollowing support. System hardware — toll-free phone support is limited tothe length of the standard warranty.For hardware support after the standard warranty, getsystem hardware support for a fee. Preinstalled software — toll-free phone support for90 days from the time of your first call to the NECCSDTechnical Support Center.After the initial 90 days, get preinstalled softwaresupport for a fee.Please have available your system’s name, model number,serial number, and as much information as possible aboutyour system’s problem before calling.For outside the U.S., please contact your local NECCSDsales provider.
