8-2 NECC Information ServicesThis section contains the following NECC service and support information:! service and support telephone numbers! technical support.Service Telephone NumbersThe following table lists the telephone numbers for the NECC service and support functions.NECC Service and Support Telephone NumbersService Telephone NumbersTo contact NECC Technical SupportCenter (TSC):In the U.S. and Canada, call1 (800) 632-4525To order spare parts: Call 1 (800) 632-4525To send technical questions by email: tech-support@nec-computers.com/To fax technical questions to customersupport:In the U.S., fax 1 (801) 981-3133To access the NECC website: www.nec-computers.com/To access the NECC FTP site: ftp.neccsdeast.com/Technical SupportThe following sections provide information for obtaining technical support from NECC. If youhave access to a telephone, modem, and/or fax machine, you can use these services to obtaininformation on a 24-hour basis.NECC WebsiteIf you have an Internet connection, you can access the NECC website. The NECC websitecontains general information about NECC and its products. The website also contains pressreleases, reviews, and service and support information.Look in the Service and Support area for the following:! technical documentation, including Frequently Asked Questions, user’s guides, referencemanuals, and warranty information! BIOS updates, drivers, and setup disk files to download! contact information, including telephone numbers for Technical Support and links to vendorwebsites! an automated email form for your technical support questions! a Reseller’s area (password accessible).To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL)in your browser.www.nec-computers.com
