. . . . .C O N T E N T SDT700 Phone User Guide Contents vii11 Call History, and the Corporate andPersonal Directories ............................................................11-253The Help key ...............................................................................................11-254Using the Help key...............................................................................11-254The Menu Key.............................................................................................11-255Call History..................................................................................................11-256Access Call History using the Menu Key .............................................11-257Access Call History using the Cursor Pad ...........................................11-257To clear the Missed Calls icon and Message ......................................11-258To view Missed Calls ...........................................................................11-258To view Received Calls........................................................................11-259To view Outgoing Calls ........................................................................11-260To dial an internal number from the Call History using the handset ....11-261To dial an external number from the Call History.................................11-261To add a Call History entry to the Personal Directory..........................11-262To delete a specific entry from the Call History ...................................11-267To delete Call History for all Missed, Received or Placed Calls ..........11-268To delete all Call History information ...................................................11-268The Personal Directory ...............................................................................11-270Accessing the Personal Directory and Entry Details ...............................11-270Cursor Pad movement in the Personal Directory.................................11-270To access the Personal Directory ........................................................11-270To view a specific Personal Directory entry .........................................11-272Presence Monitor Settings and the Personal Directory .......................11-273Incoming Call Display and the Personal Directory...............................11-274Searching for an Entry in the Personal Directory ....................................11-275To search the Personal Directory ........................................................11-275Dialing from the Personal Directory.........................................................11-276To dial a number from the Personal Directory .....................................11-276Adding or Editing a Personal Directory Entry ..........................................11-277Duplicate Entries in the Personal Directory .........................................11-278To add an entry to the Personal Directory ...........................................11-278To edit a Personal Directory entry .......................................................11-283Deleting a Personal Directory Entry ........................................................11-289To delete a Personal Directory entry ...................................................11-289To remove Personal Directory entry information but keepSpeed Dial Key information .................................................................11-290The Corporate Directory..............................................................................11-292Viewing the Corporate Directory and Entry Details .................................11-292To access the Corporate Directory ......................................................11-292To dial a number from the Corporate Directory ...................................11-293Presence Monitor Settings and the Corporate Directory .....................11-29412 Phone Troubleshooting.......................................................12-295Using the Help key ......................................................................................12-295Basic Troubleshooting.................................................................................12-296To check common problems................................................................12-296