. . . . .P H O N E TR O U B L E S H O O T I N GPowerDT700 Phone User Guide 12-299. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P O W E R• What type of power does my phone use?Take a look at the back of your phone. If you only see a cable running from the backof your phone to a network jack, your phone uses a PoE connection.If your phone also has a power cord attached to the back of the phone, your phoneuses a power supply.T h e p h o n e d o e s n o t p o w e r u p ( P o w e r O v e r E t h e r n e t ( P o E ) )1 Check that the network connector is firmly plugged in to both the phone and the networkjack.2 If possible, try plugging your phone into another PoE jack on your network.3 The problem may be with the network cord. Try a new network cord.4 If you are still having problems with your phone, contact your system administrator.T h e p h o n e d o e s n o t p o w e r u p ( P o w e r s u p p l y )1 Verify that the power supply is firmly plugged into the AC outlet. If possible, try pluggingthe power supply into another AC outlet.2 The problem may be with the power cord. Try a new power cord.3 If possible, try plugging the phone into a PoE jack on your network.4 If you are still having problems with your phone, contact your system administrator.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C A L L I N G• If your phone has an LCD display, check that your phone is recognized as registered onthe network. Your phone must be registered on the network to make calls.Figure 12.11 Registered PhoneFigure 12.12 Unregistered PhoneIf you phone is not registered on the network, try plugging your phone into anotheropen port on the local area network.T h e p h o n e d o e s n o t h a v e a d i a l t o n e1 If you need an outside access code to get to an outside line, you may not hear theoutside dial tone until you press the outside access code.2 Verify that the phone is receiving power.
