317Firmware update issuesUnsuccessful iLO firmware updateSymptomThe following issues occur when you try to update the iLO firmware:• iLO firmware is not responding.• iLO did not accept the firmware update request.• An iLO firmware update stopped before the update was complete.Solution 1CauseA communication or network issue occurred.Action1. Attempt to connect to iLO through the web browser. If you cannot connect, there is acommunication issue.2. Attempt to ping iLO. If you are successful, the network is working.3. Try the firmware update again.Solution 2Action1. Try a different firmware update method.iLO firmware update errorSymptomThe following error is displayed during a firmware update:The last firmware update attempt was not successful. Ready for the nextupdate.CauseAn incorrect file was used to update the iLO firmware.Action1. To reset the flash process, click Clear Error, and then try the firmware update again with thecorrect firmware file.If you do not clear the error, the same error might occur even when you use the correct firmwarefile.
