EZ-Tear Thermal PrinterOwner’s ManualPrinter Does Not WorkProblem Possible Causes What to DoCheck that printer cablesare properly connectedon both ends.Printer not plugged in. Check that the host orpower supply is switchedon. Check Printer LED.Printer Does NotFunction When TurnedOn.Door not fullyClosed or paper notloaded.Close the door and loadpaper.Table 4: Printer Does Not Work2. Media and Supplies Guide2.1 Thermal Paper SpecificationsThe printer requires qualified thermal paper with the following dimensions:Width Diameter80 mm ± .2 mm (3.15 in. ± .008 in.)or 65mm ± .2 mm ( 2.60 in. ± .008in.)152.4 mm max. (6 in.) whenusing spindle, 101.6mm max(4 in.) when using bucketTable 5: Thermal Paper DimensionsThe paper must not be attached to the core. If Top of Form Option is installed, paperwith a black stripe (20% max reflectance) at the end of the roll can be used to indicatethat the paper is running low.2.2 Ordering Thermal PaperWe recommend the following paper grades. There are a number of paper convertersqualified to supply this paper, provided the rolls are from these recommended grades.Contact a Nanoptix sales representative if more information is required.Manufacturer Numbers Paper GradeKanzaki Specialty Papers(USA)Tel: 888-526-9254Fax: 413-731-8864P-310 (Standard Sensitivity)P-350 (High Sensitivity)Table 6: Ordering Thermal Paper102136July, 2005 10