TroubleshootingIf an issue persists after you complete a troubleshooting procedure, contact NI technicalsupport or visit ni.com/support.What Should I Do if the PXIe-5745 Doesn't Appear inMAX?1. In the MAX configuration tree, expand Devices and Interfaces.2. Expand the Chassis tree to see the list of installed hardware, and press to refreshthe list.3. If the module is still not listed, power off the system, ensure that all hardware is correctlyinstalled, and restart the system.4. Navigate to the Device Manager.Operating System DescriptionWindows 10/8.1 Right-click the Start button, and select Device Manager.Windows 7 Select Start»Control Panel»Device Manager.5. Verify the PXIe-5745 appears in the Device Manager.a) Under an NI entry, confirm that a PXIe-5745 entry appears.Note If you are using a PC with a device for PXI remote control system,under System Devices, also confirm that no error conditions appear for thePCI-to-PCI Bridge.b) If error conditions appear, reinstall FlexRIO and the PXIe-5745.What Should I Do if the PXIe-5745 Fails the Self-Test?1. Restart the system.2. Launch MAX, and perform the self-test again.3. Power off the chassis.4. Reinstall the failed module in a different slot.5. Power on the chassis.6. Perform the self-test again.Where to Go NextRefer to the following figure for information about other product tasks and associatedresources for those tasks.PXIe-5745 Getting Started Guide | © National Instruments | 13