TroubleshootingF10Technical Notes and IndexDigital zoom cannot beused.• Digital zoom is set to Off in the setupmenu.• Digital zoom is not available in the followingsituations.- When Portrait, Night portrait, Nightlandscape, or Pet portrait scene mode isselected.- When shooting in smart portrait mode.- When Continuous is set to Multi-shot16.- When AF area mode is set to Subjecttracking in auto mode99, E 6940, 41, 454751, E 3952, E 43Image mode notavailable.Another function that restricts the Imagemode option is enabled. 61No sound when shutter isreleased.• Off is selected for Sound settings>Shuttersound in the setup menu. No sound is heardwith some shooting modes and settings,even when On is selected.• The speaker is blocked. Do not cover thespeaker.99, E 703, 28AF-assist illuminator doesnot light up.Off is selected for AF assist in the setup menu.AF-assist illuminator may not light dependingon the position of the focus area or the currentscene mode, even when Auto is selected.99, E 69Pictures appear smeared. Lens is dirty. Clean lens. F 5Colors are unnatural. White balance does not match light source. 43, E 37Randomly spaced brightpixels (“noise”) appear inimage.Shutter speed is too slow or ISO sensitivity ishigh as the subject is dark. Noise can bereduced by:• Using flash.• Specifying a lower ISO sensitivity setting.5451, E 41Randomly spaced brightpixels (“noise”) appear inmovies.When recording movies in dim lighting, thepicture may become somewhat “grainy” inappearance. This occurs when the ISOsensitivity increases, and it does not indicate amalfunction.–Problem Cause/Solution A
