Ninja BL64X series Owner's Manual

Contents

191-877-646- 5288Troubleshooting GuidePROBLEMS POSSIBLE REASONS & SOLUTIONSMotor Doesn’t Start orAttachment Doesn’t Rotate.Make sure the container is securely placed on motor base.Make sure the lid is securely on container in the correct position (alignarrows).The appliance is turned “Off”. Press the power button ( ) to turn “On”.Check that the plug is securely inserted into the electrical outlet.Check the fuse or circuit breaker.The unit has overloaded. The appliance will stop and the power light willflash. Unplug and wait approximately 15 minutes before using again.The unit has overheated. Unplug and wait approximately 15 minutes beforeusing again.Check to make sure the unit is not overloaded.Food is Unevenly Chopped. Either you are chopping too much food at one time, or the pieces are not ofeven size and processing smaller amounts per batch.Food is Chopped Too Fine or isToo Watery.The food has been over processed. Use Auto-iQ ® Pulse button forcontrolled processing.Food Collects On Lid or On theSides of the Container. The mixture is too thick. Add more liquid.You Cannot Achieve SnowFrom Solid Ice.Do not use ice that has been sitting out or has started to melt. Use icestraight from the freezer.Start with a few pulses and then go to a continuous blending cycle.Motor Base Won’t Stick toCounter or Table Top.Make sure surface and suction feet are wiped clean. Suction feet will onlystick to smooth surfaces. Suction feet WILL NOT stick on some surfacessuch as, wood, tile and non-polished finishes.DO NOT attempt to use appliance when the motor base is stuck to asurface that is not secure, (cutting board, platter, plates, etc.).You get an “Err” MessageYour Ninja ® is able to detect which jar is on the base. You may be tryingto use a program that is not designed for the jar you have installed. Theprograms will light up indicating which programs are available for each jar.You have a blinking red lightThe unit is not installed properly. For your safety the unit will only be able tobe turned on when it is properly assembled. Please refer to the assemblypages of this inspiration guide for assistance.