Find helpSupportWhen you want to learn more about how to use yourproduct or you are unsure how your device shouldfunction, see the support pages at www.nokia.com/support or your local Nokia website, www.nokia.mobi/support (with a mobile device), the Help application inthe device, or the user guide.If this does not resolve your issue, do one of thefollowing:• Restart the device: switch off the device, andremove the battery. After about a minute, replacethe battery, and switch on the device.• Restore the original factory settings as explained inthe user guide. Your documents and files will bedeleted in the reset, so back up your data first.• Update your device software regularly for optimumperformance and possible new features, asexplained in the user guide.If your issue remains unsolved, contact Nokia for repairoptions. See www.nokia.com/repair. Before sendingyour device for repair, always back up the data in yourdevice.Remote configurationSelect Menu > Tools > Device mgr..With Device manager, you can manage settings, data,and software on your device remotely.You can connect to a server, and receive configurationsettings for your device. You may receive server profilesand different configuration settings from your serviceproviders or company information managementdepartment. Configuration settings may includeconnection and other settings used by differentapplications in your device. The available options mayvary.The remote configuration connection is usually startedby the server when the device settings need to beupdated.To create a new server profile, select Options > Newserver profile.You may receive these settings from your serviceprovider in a configuration message. If not, define thefollowing:• Server name — Enter a name for the configurationserver.• Server ID — Enter the unique ID to identify theconfiguration server.• Server password — Enter a password to identifyyour device to the server.• Session mode — Select the preferred connectiontype.• Access point — Select the access point to use forthe connection, or create a new access point. Youcan also choose to be asked for the access point9 Find help