212. Say the voice command clearly. If the voice recognition was successful, a list withmatches is shown. The phone plays the voice command of the match on the top of thelist. If the result is not the correct one, scroll to another entry.Using voice commands to carry out a selected phone function is similar to voice dialing.See Voice commands in "My shortcuts," p. 32.■ Answer or decline a callTo answer an incoming call, press the call key, or open the phone.To end the call, press the end key or close the phone.To decline an incoming call, press the end key or close the phone.To decline an incoming call when the phone is closed, press and hold the volume key.To mute the ringing tone, press the volume key when the phone is closed, or select Silencewhen the phone is open.When receiving a call with the phone open, select Options > Loudspeaker, Answer, or Decline.Call waitingTo answer the waiting call during an active call, press the call key. The first call is put onhold. To end the active call, press the end key.To activate the Call waiting function, see "Call," p. 35.■ Options during a voice callMany of the options that you can use during a call are network services. For availability,contact your service provider.During a call, select Options and from the following: Mute or Unmute, Contacts, Menu, Lockkeypad, Record, Loudspeaker or Handset.Network services options are Answer or Decline, Hold or Unhold, New call, Add to contact,End call, End all calls, and the following:Touch tones — to send tone stringsSwap — to switch between the active call and the call on holdTransfer calls — to connect a call on hold to an active call and disconnect yourselfConference — to make a conference call of up to five personsPrivate call — to discuss privately in a conference callWarning: Do not hold the phone near your ear when the loudspeaker is in use,because the volume may be extremely loud.