[ 6 ]• CONTACT NOKIAWhen you need help, the Nokia Customer Care Center can provide information about Nokiaproducts. Please refer to the following table for more information on how to contact Nokia.If you ever need to call Nokia Customer Care, Nokia Customer Interaction Center, or yourwireless service provider, you will need to provide specific information from your phone’s label.Your phone’s labelThe label inside the phone’s back cover (under the battery) contains important information aboutyour phone -- model, type and electronic serial numbers (ESN). Nokia recommends that yourecord this information on the title page. Do not remove or deface the label. When you call, havethe phone and enhancement and this information available: phone model number, electronicserial number (ESN), and your ZIP code.• REGISTER YOUR PHONEMake sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U(1-888-665-4228) so that we can serve your needs better if you should call the NokiaCustomer Care Center or have your phone repaired.• E-NEWSLETTERSWhen you register your phone, you can sign up for Nokia's e-newsletter Nokia Connections.You will receive tips and tricks on using your phone, enhancement information, andspecial offers.• CONTACT YOUR SERVICE PROVIDERSome service providers preprogram their customer support number into the phone. Press andhold the two key (or the key that your service provider instructs you to use) for two seconds toautomatically dial their customer support number. If the service provider determines the problemis Nokia-related, the representative will direct you to the Nokia Customer Care Center (USA) orNokia Customer Interaction Centre (Canada).Note: This one-key feature may not be available on all systems. Contact your serviceprovider for availability.Customer Care Center, USA Customer Care Centre, CanadaNokia Mobile Phones7725 Woodland Center Blvd., Suite #150Tampa, Florida 33614Telephone: 1-888-NOKIA-2U(1-888-665-4228)Fax: 1-813-249-9619TTY/TDD Users Only: 1-800-24-NOKIA(1-800-246-6542)Nokia Products Ltd.601 Westney Road SouthAjax, Ontario L1S 4N7Telephone: 1-888-22-NOKIA(1-888-226-6542)Fax: 1-905-427-10703586i.ENv1_BIL_9356745.book Page 6 Wednesday, June 25, 2003 11:35 AM
