Find helpSupportWhen you want to learn more abouthow to use your product or you areunsure how your device shouldfunction, see the support pages atwww.nokia.com/support or your localNokia website, www.nokia.mobi/support (with a mobile device), theHelp application in the device, or theuser guide.If this does not resolve your issue, doone of the following:• Restart the device: switch off thedevice, and remove the battery.After about a minute, replace thebattery, and switch on the device.• Restore the original factorysettings as explained in the userguide. Your documents and fileswill be deleted in the reset, so backup your data first.• Update your device softwareregularly for optimumperformance and possible newfeatures, as explained in the userguide.If your issue remains unsolved, contactNokia for repair options. Seewww.nokia.com.hk/repair. Beforesending your device for repair, alwaysback up the data in your device.Software updates over the airSelect > Settings > Data mgr. >SW update.With Software update (networkservice), you can check if there areupdates available for your devicesoftware or applications, anddownload them to your device.Downloading software updates mayinvolve the transmission of largeamounts of data (network service).Make sure that the device battery hasenough power, or connect the chargerbefore starting the update.Warning:If you install a software update, youcannot use the device, even to makeemergency calls, until the installationis completed and the device isrestarted. Be sure to back up databefore accepting installation of anupdate.After updating your device software orapplications using Software update,the instructions related to the updatedapplications in the user guide or thehelps may no longer be up to date.Select Options and from the following:Start update — Download theavailable updates. To unmark specificupdates that you do not want todownload, select the updates from thelist.Update via PC — Update your deviceusing a PC. This option replaces theStart update option when updates areonly available using the NokiaSoftware Updater PC application.View details — View information onan update.View update history — View thestatus of previous updates.6 Find helpwww.nokia.com/support© 2009 Nokia. All rights reserved.