[ 5 ]Welcome2• FIND INFORMATION ABOUT YOUR PHONEWhen you call Nokia Customer Service or your service provider, you willneed to provide specific information about your phone. This informationis recorded on the phone’s type label. The type label is located under thebattery inside the phone’s back cover. It contains the model and serialnumbers as well as other important information about your phone. Pleasedo not remove or deface the label.Contact NokiaIf you have a question and have already checked the Troubleshootingsection (see page 125), we recommend that you have the followinginformation available before contacting the Nokia Customer Servicedepartment or the service provider:• Your phone’s model number: 8265• ESN (Electronic serial number – located on the label under thebattery)• Your billing address ZIP code• The phone or accessory in questionNokia Customer Care Center, USA Customer Interaction Centre,CanadaNokia Mobile Phones7725 Woodland Center Blvd.Suite #150Tampa, Florida 33614Tel:1-888-NOKIA-2U(1-888-665-4228)Fax: 1-813-249-9619Nokia Products Ltd.601 Westney Road SouthAjax, Ontario L1S 4N7Tel: 1-888-22-NOKIA(1-888-226-6542)Fax: 1-905-427-1070
