[ 117 ]Frequently asked questions (FAQ)21. Frequently askedquestions (FAQ)This section lists and answers the questions that you most frequently ask.Where necessary, the answers refer you to the appropriate section withinthis guide.Note: Some of the answers tell you to use menu shortcuts. For acomplete listing of these shortcuts, refer to “List of menushortcuts” on page 21.Q. Why doesn’t the phone answer a call when I press any keys?A. Make sure the keypad is not locked. Then you can press any key -except or Decline - to answer a call.Q. How do I unlock my phone?A. Press Menu 4 6 1, enter your PIN code, and press OK. Scroll to Off andpress OK.Refer to “PIN and PUK codes” on page 66 for more information.Q. How do I lock my phone?A. Press Menu 4 6 1, enter your PIN code, and press OK. Scroll to On andpress OK.Refer to “PIN and PUK codes” on page 66 for more information.Q. What is my lock code?A. The lock code enables you to lock your phone, thus preventingsomeone else from using it. The default lock code is 1234 (dependingon your service provider). However, it is suggested that you changethis code immediately.Refer to “PIN and PUK codes” on page 66 for more information.