Nokia C6 User Manual

Contents

Nokia C6 User Manual Manual pdf 115 page image

TroubleshootingTo view frequently asked questions aboutyour device, see the product supportpages at www.nokia.com/support.Q: What is my password for the lock,PIN, or PUK codes?A: The default lock code is 12345. If youforget the lock code, contact your devicedealer. If you forget a PIN or PUK code, orif you have not received such a code,contact your network service provider.For information about passwords, contactyour access point provider, for example, acommercial internet service provider (ISP)or network service provider.Q: How do I close an application that isnot responding?A: Select Options > Show open apps.,and go to the application using the menukey. Press and hold the menu key to openthe application, and select Options >Exit.Q: Why do images look smudgy?A: Ensure that the camera lens protectionwindows are clean.Q: Why do missing, discoloured, orbright dots appear on the screen everytime I switch on my device?A: This is a characteristic of this type ofdisplay. Some displays may contain pixelsor dots that remain on or off. This isnormal, not a fault.Q: Why can't my Nokia device establisha GPS connection?A: Establishing a GPS connection may takefrom a couple of seconds to severalminutes. Establishing a GPS connection ina vehicle may take longer. If you areindoors, go outdoors to receive a bettersignal. If you are outdoors, move to amore open space. Ensure that your handdoes not cover the GPS antenna of yourdevice. If the weather conditions are bad,the signal strength may be affected. Somevehicles have tinted (athermic) windows,which may block the satellite signals.Q: Why can’t I find my friend’s devicewhile using Bluetooth connectivity?A: Check that both devices are compatible,have activated Bluetooth connectivity,and are not in hidden mode. Check alsothat the distance between the two devicesis not over 10 metres (33 feet) and thatthere are no walls or other obstructionsbetween the devices.Q: Why can’t I end a Bluetoothconnection?A: If another device is connected to yourdevice, you can close the connection fromthe other device or deactivate Bluetoothconnectivity in your device. SelectMenu > Settings and Connectivity >Bluetooth > Bluetooth > Off.Troubleshooting 115© 2010 Nokia. All rights reserved.