Find helpSupportWhen you want to learn more about how to use yourproduct or you are unsure how your device shouldfunction, see the support pages at www.nokia.com/support or your local Nokia website, www.nokia.mobi/support (with a mobile device), the Help application inthe device, or the user guide.If this does not resolve your issue, do one of thefollowing:• Restart the device: switch off the device, andremove the battery. After about a minute, replacethe battery, and switch on the device.• Restore the original factory settings as explained inthe user guide. Your documents and files will bedeleted in the reset, so back up your data first.• Update your device software regularly for optimumperformance and possible new features, asexplained in the user guide.If your issue remains unsolved, contact Nokia for repairoptions. See www.nokia.com/repair. Before sendingyour device for repair, always back up the data in yourdevice.Keep your devicesoftware up to dateAbout software updatesSoftware updates may include new features andenhanced functions that were not available at the timeof purchase of your device. Updating the software mayalso improve the device performance.To get a notification when new software is availablefor your device, register with My Nokia, and subscribeto notifications for text or e-mail messages. For moreinformation, go to www.nokia.com/mynokia.Warning: If you install a software update, youcannot use the device, even to make emergency calls,until the installation is completed and the device isrestarted. Be sure to back up data before acceptinginstallation of an update.Downloading software updates may involve thetransmission of large amounts of data (networkservice).Make sure that the device battery has enough power,or connect the charger before starting the update.After updating your device software or applications,the instructions related to the updated applications inthe user guide or helps may no longer be up to date. 9 Find help
