Nokia N91 - Smartphone 30 MB User Manual

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Nokia N91 - Smartphone 30 MB User Manual Manual pdf 113 page image

Troubleshooting113Copyright © 2005 Nokia. All rights reserved.TroubleshootingQ&ABluetooth connectivityQ: Why can’t I find my friend’s device?A: Check that both devices have activated Bluetoothconnectivity.Check that the distance between the two devices is notover 10 metres and that there are no walls or otherobstructions between the devices.Check that the other device is not in hidden mode.Check that both devices are compatible.Q: Why can’t I end a Bluetooth connection?A: If another device is connected to your phone, you can eitherend the connection using the other device or bydeactivating Bluetooth connectivity. Select Connect. >Bluetooth > Off.Multimedia messagingQ: What should I do when the phone cannot receive amultimedia message because memory is full?A: The amount of memory needed is indicated in the errormessage: Not enough memory to retrieve message.Delete some data first. To view what kind of data youhave and how much memory the different data groupsconsume, select File manager > Options > Memorydetails.Q: The note Retrieving message is shown briefly. What ishappening?A: The phone is trying to retrieve a multimedia message fromthe multimedia messaging centre.Check that the settings for multimedia messaging aredefined correctly and that there are no mistakes in phonenumbers or addresses. Select Messaging > Options >Settings > Multimedia message.Q: How can I end the data connection when the phone startsa data connection again and again?A: To stop the phone from making a data connection, selectMessaging and one of the following:On receiving msg. > Defer retrieval—To have themultimedia messaging centre save the message to beretrieved later, for example, after you have checked thesettings. After this change, the phone still needs to sendinformation notes to the network. To retrieve the messagenow, select Retr. immediately.On receiving msg. > Reject message—To reject allincoming multimedia messages. After this change, thephone needs to send information notes to the network,and the multimedia messaging centre deletes multimediamessages that are waiting to be sent to you.Multimedia reception > Off—To ignore all incoming