Nokia N92-1 User Manual

Also see for N92: User guide User guide User guide User guide Additional applications

Contents

Nokia N92-1 User Manual Manual pdf 123 page image

Troubleshooting: Q&A123Troubleshooting: Q&AMobile TVQ: Why can’t the device find any program guides?A: Select Options > Rescan. If this does not help, selectOptions > Settings to view System status. If there is nosignal strength or it is low, change location. Close and reopenthe Settings dialog to see if the signal is better.Q: Why can’t I open a channel or program?A: Select Options > Settings to view System status. If thereis no signal strength or it is low, change location. Close andreopen the Settings dialog to see if the signal is better. If thisdoes not help, contact the service provider. Note also that theservice may not be available in your current location.Q: Why are there are problems with picture quality?A: In environments with a low quality AC supply voltage, thepicture may be degraded. To fix this, remove the charger fromthe AC outlet. If that does not help, switch the device off andon again, or remove and insert the battery.Q: I tried to record a program but it failed. What went wrong?A: Possible reasons:• You maybe outside or on the limit of the Mobile TVnetwork coverage• Other functions of the device have interrupted orinterfered the recoding.Q: Why can’t I watch Mobile TV sometimes, even when I’mwithin the Mobile TV network coverage?A: If you have installed and use a virtual private network(VPN) client, you may have a VPN connection active. Youcannot use Mobile TV when a VPN connection is active.A: Why doesn’t the program guide show programs for thewhole week?Q: Depending on the size of the program guide, 3-7 days areshown. The more information a program guide contains, thenumber of TV channels, for example, the less days can beshown.Access codesQ: What is my password for the lock, PIN, or PUK codes?A: The default lock code is 12345. If you forget or lose thelock code, contact your device dealer.If you forget or lose a PIN or PUK code, or if you have notreceived such a code, contact your network serviceprovider.For information about passwords, contact your accesspoint provider, for example, a commercial internet serviceprovider (ISP), or network service provider.Application not respondingQ: How do I close an application that is not responding?