Nokia Lumia 822: Safety and WarrantyFind the answers to technical questions related to your phone, and thenearest authorized repair center addresses at www.nokia.com/sup-port. For tips and instructions on how to take care of your phone, seeyour phone user guide.Safety and WarrantyThe Safety and Warranty section covers:• Support• Taking care of your device• Digital Rights Management• Batteries and chargers• Additional safety information• Certification information• FDA messages• Warranty information• Privacy Policy• Declaration of ConformityWhen you want to learn more about how to use your product or you areunsure how your phone should function, go to www.nokia.com/sup-port. If your phone isn’t responding do the following:If your issue remains unsolved, contact Nokia for repair options. Beforesending your phone for repair, always back up your data, as all personaldata in your phone may be deleted.Nokia authorized repair centersFor additional product support information, see the Quick ReferenceGuide included with your Nokia device. The full list of Terms andConditions and the user guide are available at www.nokia.com/sup-port.SupportNokia CareFor questions regarding your plans, billing or network please contactyour operator. For quetions regarding your product and warrantyinformation, please visit the support pages for your country at www.nokia.com/support.• Switch the phone off, and remove the battery. After about a minute,put the battery back in, and switch the phone on.• Update your phone software.• Reset your phone. This restores the factory settings, and erasesall your personal content, including apps you’ve purchased anddownloaded. See the user guide for instructions to reset your phone.Find your phone labelIf you need to call Nokia Care or your service provider, you need spe-cific information listed on your phone label. The phone label may be:65Chapter 16