Nokia Lumia 822: Safety and WarrantyChapter 16The label contains the model and serial numbers, as well as other im-portant information about your phone.To help Nokia Care promptly answer your questions, have the followinginformation available before contacting Care services:• The phone or accessory in question• Phone model number• International mobile equipment identity (IMEI), electronic serialnumber (ESN), or Mobile Equipment Identifier (MEID)• Your zip codeFeature-specific instructionsThis device is able to communicate with Microsoft Exchange ActiveSyncenabled servers. The provision of this device to you does not grantyou, and you do not receive, any rights under any Microsoft intellectualproperty with respect to any server software, or server device, that isaccessed using this device or with respect to use of Microsoft ExchangeActiveSync apart from this device.Important:This device is designed to be used with a mini-UICC SIM card,also known as a micro-SIM card only. A micro-SIM card issmaller than the standard SIM card. Use of incompatible SIMcards may damage the card or the device, and may corruptdata stored on the card.Note:Network services and costsYour device is approved for use on the CDMA 800, 1900; WCDMA 850,900, 1900, 2100; LTE band 13 (700Mhz); and GSM/EDGE 850, 900,1800, 1900 MHz networks. To use the device, you need a subscrip-tion with a service provider. Using network services and downloadingcontent to your device requires a network connection and may resultin data traffic costs. Some product features require support from thenetwork, and you may need to subscribe to them.• Under the battery• On the back coverThe personal unblocking key (PUK) code and the universal personal un-blocking key (UPUK) code (8 digits) are required to change a blocked PINcode and UPIN code, respectively. The PUK2 code (8 digits) is requiredto change a blocked PIN2 code. These codes are not supplied with theSIM card. Contact your local service provider for the codes.If you run out of battery during download, the downloadeddata may be lost.Switch the device off and disconnect the charger and any otherdevice before removing any covers. Avoid touching electroniccomponents while changing any covers. Always store and use thedevice with any covers attached.Your service provider may have requested that certain features bedisabled or not activated in your device. If so, these features will notappear on your device menu. Your device may also have customizeditems such as menu names, menu order, and icons.Use only compatible memory cards with this device. Incompatiblecards may damage the card and the device and corrupt data storedon the card.When you switch your phone on for the first time, you are asked tocreate your Microsoft account and set up your phone. To make anemergency call during the account and phone setup, tap emergencycall.If the battery is completely discharged, it may take several minutesbefore the charging indicator is displayed or before any calls can bemade.66