19ORDERING REPLACEMENT PARTSTo order replacement parts, simply call our Customer Service Department toll-free at 1-888-936-4266, Mondaythrough Friday, 8:00 a.m. 6:30 p.m. Eastern Standard Time (excluding holidays). To help us assist you, pleasebe prepared to give the following information when calling:• The MODEL NUMBER of the product (NTCCEL47300)• The NAME of the product (NordicTrack ® VGR850 elliptical exerciser)• The SERIAL NUMBER of the product (see the front cover of this manual)• The KEY NUMBER and the DESCRIPTION of the part(s) (see the PART LIST on page 16 of this manual).ICON of Canada Inc.900 de l’IndustrieSt-Jérôme, QuébecCanada, J7Y 4B8PLACESTAMPHERE