14 Communications Server 1000 with Microsoft Exchange Server 2007 Unified Messaging• Voice mail messages that have been listened to will continue toregister as a new message until the next option is used.• When a user dials the Auto Attendant number (with speech enabled)and does not provide a name, Auto Attendant repeats the prompt fora name three times. After the third prompt, the call is forwarded to theoperator automatically.CS 1000 set configurationThis section details appropriate set configuration to provide operationfor Communications Server 1000 with Microsoft Exchange Server 2007Unified Messaging.Required class of service configurations are as follows:• CFXA (Call Forward External): Allowed• FNA (Call Forward No Answer): Allowed• HTA (Hunting): Allowed• CLS (Trunk: Call Access Restriction): Unresricted• MWA (Message Waiting Indicator): AllowedBoth FDN (Call Forward No Answer DN) and Hunt (Hunt DN) must beset to the value for the configured Subscriber Access DN.SIP provisioning guidelinesThis section details the SIP provisioning requirements for operationson Communications Server 1000 with Microsoft Exchange Server 2007Unified Messaging.Assumptions• Call model and traffic rate calculations are based on the assumptionsprovided by Microsoft for a typical heavy user, as described at thefollowing URL: http://msexchangeteam.com/archive/2006/08/14/428677.aspx• A single Microsoft Unified Messaging server can have up to 3000heavy users associated with it.• All Microsoft Unified Messaging messages are received by telephoneusing an SIP Trunk, and not using Microsoft Exchange Client (whichdoes not use an SIP Trunk).• The use of Auto Attendant for Thru-Dial and other custom voice menuservices makes the following assumptions:Nortel Communication Server 1000Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging FundamentalsNN43001-122 02.0424 October 2008Copyright © 2008 Nortel Networks.