Nortel 1000 Fundamentals

Also see for 1000 Con?guration guide: Brochure Reference User manual Overview User guide

Contents

Nortel 1000 Fundamentals Manual pdf 9 page image

9.Communications Server 1000 withMicrosoft Exchange Server 2007Unified MessagingOverview CS 1000 support for Microsoft Exchange Server 2007 Unified Messagingenables interoperability between the voice service capabilities ofCommunication Server 1000 and the Unified Messaging solution providedas a component of Microsoft Exchange Server 2007. This interoperabilityprovides the following capabilities:• Call Answering: With call answering, Communications Server 1000with Microsoft Exchange Server 2007 Unified Messaging is configuredto answer incoming calls on behalf of a user by playing their personalgreeting, recording a voice message from the caller, and submitting itfor delivery to the user inbox as an e-mail message.• Subscriber Access: enables dial-in access for users. A subscriberdialing into the Microsoft Exchange Unified Messaging systemaccesses their mailbox using Outlook 2007 Voice Access, enablingaccess using either a telephone keypad or voice inputs. When dialedinto the Unified Messaging system using a telephone, a subscriber oruser can perform the following functions:— Listen to, forward, or reply to voice mail messages, and call thesender of the voice mail.— Listen to calendar information.— Access or dial contacts stored in the global address list or in apersonal contact list.— Accept or cancel meeting requests.— Set a voice mail Out-of-Office message.— Set security preferences and personal options.• Auto Attendant: Provides a set of voice prompts that provides accessto the Microsoft Exchange Unified Messaging system by externalusers. Using the Auto Attendant, the external user navigates the menuNortel Communication Server 1000Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging FundamentalsNN43001-122 02.0424 October 2008Copyright © 2008 Nortel Networks.