Page 51 of 162Communication Server 1000E Maintenance62Software maintenance toolsContentsThis section contains information on the following topics:Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Maintenance applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54OTM alarm management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Interactive diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60IntroductionSoftware maintenance tools help to identify and clear faults, and provideself-checking capabilities. Various software maintenance tools are availablefor the CS 1000E:• Diagnostic programs monitor a variety of operations, detect faults, andinitiate a corrective action during normal call processing.• Interactive diagnostics test hardware, isolate faults, and verify faultclearing.• Element Manager provides status and allows you to issue a variety ofcommands.• Optivity Telephony Manager (OTM) alarm management, with thefollowing components:— a web-based alarm browser— a Microsoft ® Windows ® alarm browser (Event Monitor)