Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 251. From MC 3100 for Windows Mobile main window, select Menu, Exit.The MC 3100 for Windows Mobile stops.2. On the mobile device, select Start, Settings.3. Select the System tab.4. Click Remove Programs.The Remove Programs pane appears.5. Select Nortel MCC 3100 on the Programs in storage memory list.6. Click Remove.7. Click Yes and follow the prompts to remove the application software.8. On the mobile device, select Start > File Explorer > My DeviceProgram Files.9. Delete the Nortel folder.Removing the MCC 3100 for Windows Mobile installation directoryand files from the computer1. On the computer, select Start, Settings, Control panel, Add orRemove Programs.2. Select Nortel MCC 3100 vx.x.3. Click Remove.4. Click Yes and follow the prompts to remove the MCC 3100 forWindows Mobile installation directory and files.Obtaining the Log fileThe MCC 3100 includes a log of application activity that can be used fordebugging purposes.Obtaining the log file1. Connect the mobile device to your computer with a USB cable.2. Start Microsoft ActiveSync on your computer.3. Select Tools, Explore , My Windows-MobileBased Device, Program Files, Manufacturer, MCC 3100.