Nortel BCM50 2.0 System Overview Manual

Also see for BCM50 2.0: User guide User guide Installation guide Configuration guide User guide

Contents

Nortel BCM50 2.0 System Overview Manual Manual pdf 37 page image

System Overview Chapter 2 37System Overview— through set-based administration— through NCM— through a USB memory stick• BRI enabled with keycodeNetwork Configuration Manager (NCM)Many Business Communications Manager customers already use the optional client-server basedmanagement application NCM to manage their multisite BCM200/400 network. Designed toprovide a system-wide perspective for up to 2000 BCM devices, Network Configuration Manageris a centralized database that stores information about every Business Communications Managerdevice on your network.NCM for BCM50 includes centralized backup and restore management, common file distribution(for example, system greeting files), parameter configuration, and automated software-updatedistribution. You can manage large BCM50 networks and mixed BCM50/200/400 networks usingthe NCM.BCM50 applicationsBCM50 has a wide range of applications. You enable these applications through keycodes and donot require any additional hardware.BCM50 gives you 10 ports for connecting to CallPilot and Contact Center. Each port supports oneconnection to that application. For example, four callers could be leaving voice messages, and twocallers could be in the autoattendant while four callers are listening to voice messages. The numberof ports can support a fully configured a BCM50 system with a full complement of voicemailboxes.BCM50 comes with Mailbox Manager and CallPilot. Keycoded CallPilot options are alsoavailable, as are other BCM50 applications, such as LAN CTE, Personal Call Manager, and CallDetail Recording.Mailbox ManagerMailbox Manager is a direct replacement for the BCM 3.x CallPilot Mailbox Manager. Inparticular, the following items can be administered through a browser:• Off Premise Notification settings• Password• Outbound transfer settings• Spoken name (import, export, play and record)• Primary, Alternate, and Personal Greetings (import, export, play, and record)• Personal Attendant DN