28 Chapter 2 Installation preparation209374-AMaking decisionsBefore you can access the Internet with your Instant Internet unit, you must makethe following decisions:• Who will be your ISP?• What type of connection will you usedial-up connection (analog or ISDN),PPPoE connection, router connection, cable modem connection, or xDSLmodem connection?Selecting an Internet service providerThere are thousands of ISPs from which to choose. Nortel Networks maintains anupdated list of the major, national ISPs and as many local ISPs as possible. Youcan choose an ISP from this list, or you can locate a different one. Either way,try to choose an ISP that has a local access number so that you do not have to paylong distance charges. You can look in the yellow page directory for local orregional ISPs, or you can call a national ISP and ask if it offers local dial-upaccess in your area.If your ISP is not on the selection list you see during Instant Internet installation,select the ! Default provider from the list. If you cannot connect to the Internetwith the ! Default provider selected, do one of the following:• Call Nortel Networks Technical Solutions Center. See page 23 for instructionson how to contact the center.• Send an e-mail message to support@nortelnetworks.com.Be sure to have your provider’s name, location, and contact-person’s phonenumber so that Nortel Networks can create a dial-up script specific to your ISP’saccess requirements and add your ISP to the list.Note: Only a dial-up connection (analog or ISDN) requires this type ofservice from an ISP. If you are using a cable modem, xDSL modem, orexternal Ethernet device, you do not have to obtain dial-up service.