April 2006Log File Data Within Example Explanation and usageMessage left andretrieved as well asthe correspondingMWL status update17:12:36 TX-> 1,ATLAS,DBENGINE,15,626,124,1,117:12:36 TX-> 1,ATLAS,DBENGINE,70,626,124,017:12:36 TX->1,ATLAS,LOGPRN,0,05,LEAVE,Message ID [124]left for Room 19208 17:12:36 TX-> 1,ATLAS,PMSI,1,19208 17:26:00 TX-> 1,ATLAS,DBENGINE,15,686,125,2,117:26:00 TX->1,ATLAS,LOGPRN,0,05,RETRIEVE,Message ID[125] retrieved for room 17406 17:26:18 TX-> 1,ATLAS,PMSI,2,17406 A message (Message ID 124) wasleft for room 19208. Atlas then sentCode 15 (Message update) packetto DBEngine for its correspondingMBOX 626. Atlas also sent Code 1(MWL On) command to PMSI,which will send the packet to thePBX PMS port to activate the MWL.Message 125 was retrieved fromMBOX 686 for room 17406. A Code2 (MWL Off) command was alsosent to PMSI to deactivate the MWLThis is used to verify that amessage was successfully left for aparticular MBOX. It also showswhen a message was retrieved.Determines that the correct MWLcommand has been sent accordingto the message status.Search Keyword: Leave/RetrieveAll CPI receivedfrom the PBX07:06:08 Line 99 CPI = 16219 Call Type = D07:16:54 Line 99 CPI = 16271 Call Type = NA09:18:52 Processed CPI = Call Type =09:21:41 Processed CPI = Call Type =09:21:45 Processed CPI = 6300 Call Type =Direct call from 16219 to VmailForwarded No Answer from 16271Maid Status postingTUI access (6300)This is used to check the CPI sentfrom the PBX to HMS400Search Keyword:Room/Extension numberAtlasCPI All AWU calls andtheir status05:00:00 AWU Ln 0 AWU Request -> 18310Attempts 105:00:12 AWU Ln 3 AutoWakeup : Room 18310Answer05:00:20 AWU Ln 3 Snooze call for room 18310 at08/24/2004 05:00:2005:00:20 AWU Ln 3 AutoWakeup : Room 18310Snooze Call05:10:00 AWU Ln 0 AWU Request -> 18310Attempts 105:10:10 AWU Ln 4 AutoWakeup : Room 18310AnswerAtlas called 18310 at 05:00. Guestanswered the call and set a snooze.Atlas called the room again 10minutes later and the guestanswered as well.This is used to check for AWUanomalies or status of each call.Search Keyword: Room NumberAtlasAWUDBengine Log FilesThe table below gives a brief description of the DBEngine log file:Nortel Hospitality Messaging Server 400 -151-Maintenance Guide
