86 Call ServicesTo realize the greatest benefit from softkey assignments, you can assigntwo features to a single softkey. However, you can only assign two featuresto the same key as long as one has a Hide when idle profile and the otheris Hide when active. You cannot assign two features to the same key ifone feature has a Never hide profile.Possible combinations of features assigned to softkeys are:• Three Idle features and three Active features• One Never Hide feature, two Idle features, and two Active features• Two Never Hide features, one Idle feature, and one Active features• Three Never Hide featuresSoftkey assignmentThe Centrex features assigned to you by the administrator, are alwaysavailable through the Call Services menu. You do not have to assign afeature to a softkey to be able to use the feature.The first time you log onto the IP Phone, the available Centrex features areautomatically assigned to the softkeys. The default softkey assignment isset by the administrator. The method for this provisioning is based on thenumerical order of the feature keys on the core.For example, if you transfer from an IP Phone 2004 to an IP Phone 1110for the first time, the Call Service features that were provisioned on featurekeys 2, 3, and 4 on the 2004, are assigned to softkeys 2, 3, and 4 based onthe feature profile of each feature.Key 1 on the CS2000 is reserved for the primary directory number (DN), orthe associated Directory Number feature.After you log on the first time and the default key assignments are made,you can change the assignments to suit your own needs. Changing thefeature to softkey association does not create new functionality, but insteadchanges the key on which the feature is available.The table, Example 1: Default softkey assignment, is an example of Centrexfeatures and default softkey assignments.Sample: Default softkey assignmentKey 2004 featureassignmentFeature profile 1110 softkeyassignmentAutomatic softkeyassignment on 11102 Three Way Call Hide when idle 1 Yes. The feature appearsonly when the terminal isactive.3 Call Forward Hide whenactive1 Yes. The feature appearsonly when the terminal isidle.Carrier VoIPNortel IP Phone 1110 User Guide (CICM)NN10300-021 1.0 Draft(I)SN10 30 November 2006Copyright © 2006 , Nortel Networks Nortel Networks Confidential.