Additional phone features133Note: If you do not use the Resume Normal Mode command aftertesting, the IP Phone automatically returns to Normal Mode in 10minutes.Troubleshooting MG 1000BThe MG 1000B can display error messages on-screen. Table 10 listserror messages and describes actions to correct the causes.1. Press the Services key.2. Press the Up/Down navigation key toscroll and highlight Resume NormalMode.3. Press the Enter key (the IP Phoneregisters back to the main office).Table 10: Troubleshooting MG 1000B (Part 1 of 2)Display Message Probable Cause ActionsLocal Mode Test Local Mode.Network problem.Press the Serviceskey, and then selectResume NormalMode.Contact systemadministrator ifproblem persists.Local ModeInvalid ID (1)Gatekeeper unable tofind end point fromBranch User ID.Notify systemadministrator.(Services)
