Managing IP Softphone 2050 calls51Managing IP Softphone 2050 callsThe following sections describe options for managing IP Softphone 2050calls:• “Making telephone calls” on page 51• “Answering telephone calls” on page 52• “Incoming Call Notification” on page 52• “Holding and retrieving telephone calls” on page 53• “Hanging up telephone calls” on page 55• “Support for TAPI applications” on page 55• “Viewing active status” on page 56Making telephone callsBefore making a call, ensure that you are wearing your headset.To make a call:1. Open a Line using one of the following methods:— On the Call Control window, click Answer/Headset.Your main telephone line appears.— Select Keys > Answer.— From the Call Control window, select a Line key .2. Enter the phone number using one of the following methods:— Dial from the number pad of your computer keyboard.— Dial from the Call Control window Dialpad, using the mousepointer.— Drag and drop (or copy and paste) a telephone number fromMicrosoft Outlook or an open Microsoft Word or Excel file ontothe Call Control window.