Managing IP Softphone 2050 calls56To enable the IP 2050 Softphone TAPI Service Provider:1. Select Start > Control Panel > Phone and Modem Options.The Phone and Modems Options window opens.2. Click Advanced.3. From the list of available Telephony Providers, select IP Softphone2050 TAPI Service Provider.4. Click OK.To make a call using Microsoft Outlook:Note: The IP Softphone 2050 must be active before making a call.1. On the Contacts list, right-click on the name of the contact you wantto call and select Call Contact.The New Call dialog box displays.2. Click the Dialing Options button.3. From the Connect using line menu, select Nortel IP Softphone2050 Line.4. Click OK.5. From the New Call dialog box, select Start Call.For errors encountered when using the IP Softphone 2050 TAPI ServiceProvider, see “TAPI problems” on page 127.Viewing active statusThe status appears on the window title bar as shown in the followingtable:Table 2: Viewing active statusStatus DescriptionIncoming Call There is an incoming call.On Call A call is active.
